Refund policy
Refund Policy – Digital Products
Thank you for supporting Wellness Glow Club! All of our products are digital downloads including Notion templates, journals, ebooks, and other downloadable resources.
Because digital products are delivered instantly and are immediately accessible, all sales are final and non-refundable. Once a file is downloaded or sent to you, it’s considered received, and we cannot offer a refund. This helps protect our creative work while ensuring everyone gets the value they purchased. 🩷
Access or Download Issues
We know technology can be tricky sometimes! If you have any trouble accessing or downloading your files, don’t worry—we’ve got your back. Just email us at wellnessglowclub@gmail.com and we’ll:
-
Resend your download
-
Troubleshoot any access issues
-
Make sure your digital product works perfectly for you
We want your experience to be smooth and enjoyable! ✨
Technical Problems
If your file is corrupted, incomplete, or unusable, contact us immediately. We’ll provide a replacement file as soon as possible so you can continue your glow-up journey without interruption.
Non-Refundable Products
Refunds are not available for:
-
Files that have been downloaded
-
Partially used templates or journals
-
Any digital content once delivered
All of our products are provided as described, and we make sure they are ready to use immediately upon download.
Customer Support
We’re always happy to help! For any questions about your order, downloads, or files, reach out to us at:
📩 wellnessglowclub@gmail.com
We’re committed to making your experience seamless, fun, and inspiring. 💖